Frequently Asked Questions

What is a Mental Health Care Plan?

A Mental Health Care Plan is a document that your General Practitioner can produce for you if you would like support for a mental health concern. This plan can include a referral to a psychologist you have chosen, and outlines how many sessions are included under the plan. Once the plan is completed and submitted to your psychologist, you will then be eligible for a rebate through Medicare.

Are my sessions covered under my private health insurance?

This will depend on the type of cover you have with your private health care fund. You will need to contact them directly and ask them if psychology sessions are included in your cover. The item number is “200” for your reference.

How many sessions can I have with a rebate?

Currently, Medicare offers rebates for psychological services for up to 10 sessions in a calendar year.

How do I get a Mental Health Care Plan?

You will need to make an appointment with a General Practitioner (GP) and explain that you are wanting support for a mental health issue and would like a Mental Health Care Plan.

How often will I need to have sessions?

This will depend on your circumstances, and how much support you feel you need at the time. On the average, most individuals have sessions once a fortnight. Once your symptoms feel more manageable, you can adjust the time between sessions.

What can I expect from the first session?

The first session is about getting to know you and understanding your reason for attending therapy. I will also go over confidentiality and how the practice operates. You can also use this time to ask any questions you may have about myself and/or the therapy process.

Will our sessions be confidential?

The short answer is yes. There are unlikely circumstances in which some information in the sessions may have to be accessed by a third party. This is mainly if you are involved in legal issues or are posing a risk to yourself or others. I will go over this in the first session. My aim is always to keep as much information as possible confidential.

How do online sessions work?

Online sessions are conducted through Zoom. Alternatively, you can have a session over the phone.
In order to access online sessions, you will need:

A computer, tablet, phone, laptop, or other electronic device with a camera, speaker, and microphone
The Zoom app on your device
A quiet, private place where you feel comfortable to talk and won’t be interrupted
A fast, reliable internet connection

Prior to your appointment you will be sent a link to connect to our zoom session. At the scheduled appointment time, you will be invited into the video session. You can then talk and engage in therapy, all within the comfort of your own space.